Privacy Policy

About this policy

iGenAI respects the privacy of people who visit our website, contact us, enquire about our services or work with us. In this policy, "iGenAI", "we", "us" and "our" refer to the iGenAI AI Business Impact Advisory practice.

Personal information we may collect

Depending on how a person interacts with us, we may collect:

• name, role and employer;
• business email address and telephone number;
• professional profile and publicly available business information;
• information provided in an enquiry, meeting, proposal or engagement;
• communications and relationship history;
• preferences about how we communicate;
• website and technical information if analytics or security logging is enabled.

How we collect information

We may collect personal information directly through the website, email, telephone, meetings, events, LinkedIn or other professional communications. We may also collect information through referrals, professional networks, publicly available business sources and service providers that support our website, communications, CRM or business operations.

Why we use information

We may use personal information to:

• respond to enquiries and arrange conversations;
• assess whether iGenAI services may be relevant;
• prepare proposals and deliver advisory engagements;
• manage client, supplier and contractor relationships;
• maintain business records and relationship history;
• send relevant business communications where permitted;
• operate, protect and improve the website and our business systems;
• meet legal, regulatory, insurance and professional obligations.

We do not sell personal information.

Website enquiries

The website enquiry form is hosted using Netlify Forms. Information submitted through the form is transmitted to and stored by Netlify and made available to authorised iGenAI personnel. Please do not include confidential client information, legally privileged material, sensitive personal information, credentials or security information in the form.

Marketing and business development

iGenAI may contact business people about matters that are reasonably relevant to their professional role where permitted by law. Commercial electronic messages will identify iGenAI, provide accurate contact details and include a clear way to opt out.

Disclosure and service providers

We may disclose personal information where reasonably necessary to contractors, technology providers, hosting providers, email and CRM providers, professional advisers, implementation partners authorised for an engagement, regulators or other parties where required or authorised by law.

Security and retention

iGenAI takes reasonable administrative, technical and physical steps to protect personal information. No internet transmission or storage system is completely secure, so confidential or sensitive engagement information should be shared through an agreed secure channel.

We retain personal information only for as long as reasonably needed for the purpose for which it was collected, to maintain appropriate business records, or to meet legal, insurance, taxation and professional requirements.

Access, correction and complaints

A person may ask to access personal information iGenAI holds about them or request correction of inaccurate, out-of-date, incomplete, irrelevant or misleading information.

Email: mario@igen.com.au

Cookies and analytics

The launch website does not intentionally use advertising cookies or behavioural profiling. Hosting and security providers may process basic technical information required to deliver and protect the website. If iGenAI later enables analytics, embedded scheduling, chat or other tracking tools, this policy should be reviewed and updated.