Independent. Vendor-neutral. Built for mid-market leaders.

AI could apply to everything in your business. What should you do first?

Our interview agents talk to your whole team, benchmark the answers against Australian use-case data, and hand you a ranked list of AI opportunities — measured on your own operations, not hype.

Answers in minutes, not weeks · hosted in Australia with consent built in · and we don’t stop at the plan — we build and run what it recommends.

See It Working

Ten AI agents, in eighty seconds.

A working tour of the iGenAI agent suite — from contract review and AI cost control to a website enquiry answered and replied to in about three minutes. Every screen in the reel is the real product.

Who We Help

Seven industries. We know where the hours go in each.

Whether you sell advice or move product, the problem is the same: skilled people buried in repetitive work. iGenAI knows where AI pays off in each of these industries — and where it doesn’t.

Accounting & business advisory

Chasing clients for documents and re-typing them eats hours your team should spend advising — and the new anti-money-laundering rules now make client checks a legal duty. We take that work away without weakening quality or control.

First pilot: Compliant Client Intake

Legal services

Draft bills sit on partners’ desks for weeks while cash waits. We get bills out faster — without touching professional judgement or trust money.

First pilot: Prebill Autopilot

Financial advisory

Annual client reviews swallow hours of preparation before the adviser even sits down — and the file has to prove the service was delivered. We prepare the pack; the advice stays yours.

First pilot: Review-Pack Autopilot

Manufacturing

Customer orders typed into your system by hand; quotes built line by line against changing supplier prices. We automate the paperwork between the sale and the floor.

First pilot: Zero-Key Order Desk

Construction

Progress claims checked by hand against tight legal deadlines; paperwork chased before anyone’s allowed on site. We do the grind, your team signs off.

First pilot: Progress Claim Autopilot

Healthcare providers

Referrals arrive by fax and email, get typed in by hand — and some never become bookings. We track every referral from arrival to booked. Clinical decisions always stay with your clinicians.

First pilot: Referral Safety Net

Wholesale & distribution

Quotes priced by hand against out-of-date supplier prices — slow quotes lose jobs, and stale prices quietly eat your margin. We help you quote faster, at the right price.

First pilot: Quote-to-Order Autopilot

A different sector?

The method works anywhere: find the task eating the most skilled hours, prove the fix on your own systems, then decide.

Start the conversation →

Where We Start

One workflow. Six weeks. Proof before commitment.

In every industry there’s one piece of admin that eats more skilled hours than anything else. That’s where we start: a fixed-price pilot on the systems you already use. Nothing changes without a person approving it, we measure where you’re starting from in Week 1, and you see exactly what improved — on your own work — before committing to anything ongoing.

Accounting

Compliant Client Intake

Client documents requested, chased up, read and entered into Xero / MYOB / Karbon — including the identity and ownership checks the new anti-money-laundering rules require on every client. Your staff only see the ones that need a human.

Measured: hours per client onboarded + files complete to an evidentiary standard

Legal

Prebill Autopilot

Draft bills built from your practice system, sent to the right partner, and edits chased automatically.

Measured: days from work finished to bill sent

AML-regulated firms

Zero-Hold CDD

For law and accounting firms covered by the new anti-money-laundering laws: every new client’s identity, ownership and source-of-funds documents collected, chased, checked and filed with a full audit trail — inside the practice systems you already run.

Measured: days from new client to fully verified

Financial advisory

Review-Pack Autopilot

Every annual client review prepared before the adviser walks in — records refreshed, portfolio figures pulled from your platform, the file note started and fee paperwork ready on time.

Measured: hours to prepare each review

Construction

Progress Claim Autopilot

Subcontractor claims assessed against the contract, variations and retention — and the payment schedule drafted for your commercial manager to approve and serve, with days to spare inside the statutory window and every withholding reason stated up front, as Victoria’s rules now demand. Site-compliance and cost-report pilots follow the same pattern.

Measured: days to a complete, defensible schedule

Manufacturing

Zero-Key Order Desk

Customer orders — even messy PDFs and scans — read, checked against your price lists and stock, and entered into your system as draft sales orders. Anything unusual goes to a person.

Measured: minutes per order + mistakes per order

Healthcare

Referral Safety Net

Incoming referrals read, checked for completeness and entered into the practice system you already use — not another portal — with incomplete referrals and unbooked patients followed up, and every referral tracked from arrival to booked.

Measured: your tracked-to-booked rate — days to booking + how many never book

Wholesale

Quote-to-Order Autopilot

Quote requests priced against your current supplier prices and margin rules; the quote and order drafted for your approval.

Measured: hours from request to quote + pricing accuracy

Every pilot has a fixed price, runs on one small part of your business, and ends with a one-page report showing exactly what changed — so you decide whether to keep going based on results, not promises.

Discuss a sector pilot

Why Now

AI is no longer a technology question. It is a leadership question.

Australian mid-market businesses are being squeezed from three directions at once: customers expect faster service, good people are hard to find, and AI tools are showing up in daily work before most leadership teams have decided the rules.

For the people running the business, the question is not which tool to buy first. It’s where AI will actually make a measurable difference, what could go wrong, and how to decide — before money, time and credibility are spent.

Why iGenAI

Business-first AI advice for leaders who need clarity before commitment.

iGenAI is built for Australian mid-market businesses that want straight answers — what’s worth doing, what it should return, and what to avoid — before choosing tools, vendors or delivery partners.

Executive-level perspective

Built for board and leadership conversations, not generic technology training. We talk business impact, risk and readiness — in your numbers, not tech-speak.

Independent by design

We take no commissions and sell no software. That means we can help you choose and manage vendors with only one interest: yours.

Sector focus, not generic AI

Seven sectors, each with a named first pilot: accounting, legal, financial advisory, manufacturing, construction, healthcare and wholesale — we know where the hours go.

Plain-English commercial lens

Everything lands as plain-English business cases and next steps your leadership team can understand, challenge and approve.

What iGenAI Does

Independent advice before irreversible decisions.

We help leadership teams work out what AI should actually do in their business: which opportunities to chase first, what they’re worth, what the risks are, and how to keep control — and we oversee the technical partners where needed.

What we do

  • Identify where AI can create measurable business value
  • Rank the opportunities by payoff, effort and risk
  • Set the rules: who approves what, and where the lines are
  • Build the strategy and business case your board can approve
  • Oversee vendors and partners — without taking commissions
  • Embed Forward Deployed Engineers who own discovery, build and adoption

What we do not do

  • Resell platforms or vendor licences
  • Ship a tool and leave before it’s adopted
  • Take vendor commissions or referral fees
  • Provide generic AI training programs
  • Push platforms, tools or implementation partners

Agent Services

Packaged AI agents for specific business outcomes.

Each agent solves one specific business problem, and a person always reviews its work. Take one on its own, or combine them into a roadmap.

01

Risk, governance and document review

Contract & Document Review Agent

AI first-pass contract review with a lawyer checklist.

View service
02

Customer success and retention

Customer Onboarding & Success Agent

Automated onboarding, a client portal, and early warning when a customer looks like leaving.

View service
03

Operations, training and knowledge capture

Knowledge Base & SOP Builder

Capture how-to knowledge, publish step-by-step guides, run checklists.

View service
04

Marketing growth and website performance

SEO Agent

Always-on SEO that drafts everything for your approval.

View service
05

AI cost control and model governance

Token Optimizer

Sends each AI task to the cheapest model that can do the job — with a savings dashboard.

View service
06

Sales outreach, brand consistency and pipeline

Voice & Brand Memory

Outreach emails that sound like you — and get better as you edit.

View service
07

Market and opportunity intelligence

Market Scout

A research agent that scans the market you point it at — every day, to one dashboard.

View service
08

Decision support for big calls

AI Advisory Board

Five AI advisors and an independent chair stress-test your decision before you commit.

View service
09

Company memory and know-how

Knowledge Wiki & Librarian

A company wiki that writes and maintains itself from your meetings and documents.

View service

The right starting point depends on what’s hurting most: risk, customer retention, lost knowledge, growth, AI costs or inconsistent outreach.

Explore Agent Services

Forward Deployed Engineering

When you need it built and adopted, not just advised.

Most AI initiatives fail at the two ends nobody owns — discovering the right thing to build, and getting the team to actually use it. A Forward Deployed Engineer is a senior iGenAI engineer embedded in your business who owns both ends, and the build in between.

01

Discover

Inside the operation, mapping how the work really happens and where it breaks.

02

Build

In your environment, on your real data — governed and audit-logged.

03

Adopt

Workshops, workflow fixes and trained champions — until the new way is the default.

04

Hand over

Your team more capable, not more dependent. Still in use after we’re gone.

Start with a fixed-fee discovery sprint — you see the case proven on your own operation before committing to anything ongoing.

Explore Forward Deployed Engineering

Decision Clarity

The questions iGenAI helps answer.

Where can AI create measurable value in our firm?

Which opportunities are worth pursuing first?

What should we avoid?

How do we protect quality, trust, privacy and professional judgement?

What rules and oversight does the board need to set?

Which vendors or implementation partners should we consider?

What should be approved, funded and measured over the next 90 days?

First Offer

Start with an AI Business Impact Briefing.

The AI Business Impact Briefing is a practical executive session for leadership teams that want clarity before committing to a strategy, vendor or implementation project.

  • AI business impact in your sector
  • Priority value opportunities
  • The risks, and the rules to set
  • Where AI is likely to fit in your business
  • Decision points for the leadership team
  • Recommended next steps
Request a Briefing

Advisory Pathway

From clarity to confident execution.

01

AI Business Impact Briefing

Get the leadership team on the same page about what AI means for the business.

02

AI Value Diagnostic

Work out where AI can create value, where the risks are, and what matters most.

03

Strategy, Governance or Business Case

Build the plan and investment case your board can approve.

04

Fractional AI Advisory and Partner Oversight

Ongoing executive guidance — without becoming another vendor.

Independent By Design

We work for the leadership team, not for a platform vendor.

iGenAI takes no commissions and is tied to no technology. That matters when you’re deciding where to invest, which risks to accept, which partners to trust — and how to explain those decisions to your clients, your people and your board.

Insights

Launch briefing themes.

AI and the mid-market

How AI is changing advice work, document-heavy operations and client service.

AI governance and risk

How leadership teams can set the rules before everyone starts using AI their own way.

AI business impact

How leaders can rank AI opportunities by measurable value.

Browse the articles →

Booking Flow

Request a private AI Business Impact Briefing.

The first conversation is a short discussion to understand your business, the decisions in front of you and whether a briefing is the right next step.

01

Send context

Use the form below to tell us the problem, your industry and how you’d like to be contacted.

02

Confirm fit

We’ll confirm we can help and suggest the best format for the session.

03

Schedule session

Once we agree who should be there and when, a calendar invite goes out.

Start The Conversation

Make the first AI conversation a business conversation.

If your leadership team is discussing AI but has not yet agreed where the value is, what the risks are, or what should happen next, iGenAI can help.

Book a call — pick a time that suits you

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