Packaged Agent Services
Practical AI agents sold as individual services.
Each iGenAI agent service solves one specific business problem — from document risk and onboarding to market scouting, big-call decision support, company memory and whole-team opportunity surveys. Buy one on its own, combine them into a roadmap, or start with an AI Business Impact Briefing. Every one of these runs in our own business first.
Service Catalogue
Choose the agent around the business outcome.
These services are intentionally specific. The buyer should be able to understand the problem, the operating value and the governance boundary without needing technical detail.
Risk, governance and document review
Contract & Document Review Agent
A structured first-pass review layer that highlights risk, missing clauses and lawyer-review priorities before executives spend time reading boilerplate or briefing counsel.
Customer outcomes
- Plain-English contract summary in minutes
- Key-terms table covering dates, payment, liability, termination, exclusivity, IP and confidentiality
- Red, amber and green clause flags with why-it-matters commentary
- Missing-clause detection and explicit lawyer checklist
- Searchable contract-review memory across reviewed documents
- Private, portable operating model with clear legal disclaimers
Core capabilities
- Document intake for PDF, scanned PDF, DOCX, RTF, TXT and Markdown
- Company-standard positions file for preferred contract terms
- Local dashboard with search, filters and review detail drawer
- Markdown report and structured metadata per review
- Daily logs, locking and processed-file handling for auditability
- Guardrails that escalate to counsel and avoid sign-off language
Best fit
Owners, CEOs, COOs, CFOs and practice leaders who need faster initial visibility across NDAs, MSAs, SOWs, term sheets and other commercial documents.
- High-volume commercial document flow
- Need to triage before external legal review
- Desire to standardise preferred commercial positions
Customer success and retention
Customer Onboarding & Success Agent
A lifecycle agent that creates onboarding milestones, drafts customer communications, monitors health signals and surfaces at-risk accounts before revenue is lost.
Customer outcomes
- Tailored onboarding plans for engagements, partnerships and channel deals
- Draft email and calendar milestones for human review
- Healthy, Watch or At-Risk scoring informed by usage, engagement, milestones, sentiment and NPS/CSAT
- Customer-facing portal with live onboarding progress and feedback capture
- Knowledge-base Q&A grounded in company documents
- Outcomes reporting across time saved, onboarding activity, questions answered and risks identified
Core capabilities
- 0-90 day milestone templates by customer segment
- Outlook draft email and calendar handoff
- SharePoint and OneDrive document search with confidence signals
- Product-usage event ingestion and trend-aware customer health scoring
- Tokenised read-only customer portal with NPS/CSAT capture
- Teams and Outlook digests, alerts, knowledge-gap detection and learn-from-edits voice loop
Best fit
Leaders responsible for onboarding, renewals, customer health, partner relationships and account visibility.
- Customer onboarding is inconsistent or person-dependent
- Leadership lacks usage-aware early warning on churn risk
- Teams repeatedly answer the same customer questions
Operations, training and knowledge capture
Knowledge Base & SOP Builder
An SOP builder that turns Teams transcripts, sent emails and pasted notes into reviewed, approved and searchable operating procedures.
Customer outcomes
- Reusable process knowledge captured automatically
- Editable draft SOP queue before publishing
- Visual Word and Markdown SOPs with screenshots embedded in the relevant steps
- OneDrive knowledge-base publishing
- Runnable checklists with progress, completion and per-SOP run history
- Usage, unanswered-question and assumption-based ROI insights
Core capabilities
- Teams transcript and Outlook sent-email capture
- Structured SOP schema with roles, prerequisites, steps, troubleshooting and embedded media
- Review, approve, reject, supersede and publish workflow
- Confidentiality keyword skip and audit trail
- Whole-word, stopword-filtered Q&A over approved content with citations
- Checklist execution, run history, SOP views and answered-versus-unanswered analytics
- Insights dashboard for hours and A$ saved using transparent assumptions
Best fit
COOs, practice managers and operations leaders who need institutional knowledge captured before it disappears into emails and meetings.
- Repeated internal questions and undocumented process knowledge
- Growth creating inconsistency in delivery or onboarding
- Need for governed SOPs without manual documentation drag
Marketing growth and website performance
SEO Agent
An always-on SEO operator that finds keyword, technical, content and competitor opportunities, then drafts work into an approval queue before anything is published.
Customer outcomes
- Single ranked SEO backlog across keywords, technical issues and competitor gaps
- Content briefs and draft articles for review
- Technical site issues prioritised by business impact
- Voice learning from editor changes
- Search Console and GA4-informed prioritisation
- Human approval before publication
Core capabilities
- Keyword clustering, quick-win detection and focus filtering
- Technical crawler for broken links, metadata, H1s, thin content and more
- On-page recommendations and JSON-LD schema generation
- Competitor gap tracking and daily opportunity sweeps
- WordPress draft handoff or export bundle
- Audit trail of scans, briefs, drafts, edits and decisions
Best fit
Marketing leaders, founders and growth teams that need practical SEO execution without black-box publishing risk.
- SEO effort is sporadic or consultant-dependent
- Website has content opportunity but limited execution capacity
- Leadership wants SEO output without unsafe auto-publishing
AI cost control and model governance
Token Optimizer
A routing and savings layer that sends each AI request to the lowest-cost model that can do the job, with fallback, transparency and feedback control.
Customer outcomes
- Lower AI usage cost on simple high-volume work
- OpenAI-compatible drop-in endpoint
- Transparent per-request routing reason and cost reporting
- Automatic fallback when providers fail or overload
- Feedback loop to demote underperforming models
- Dashboard visibility across savings, latency and model mix
Core capabilities
- Prompt complexity classification without an extra AI call
- OpenAI, Anthropic, Gemini and OpenAI-compatible provider support
- Context-window and capability-aware routing
- Streaming, caching, cascade routing and dry-run analysis
- Virtual keys, usage budgets and rate limits
- Local dashboard and no-key demo mode
Best fit
Technical and commercial leaders using AI APIs who need cost control, transparency and routing governance across models.
- AI API usage is growing and cost visibility is poor
- Teams are overusing flagship models for simple tasks
- Need routing policy without rewriting applications
Sales outreach, brand consistency and pipeline
Voice & Brand Memory
A persistent brand and outreach memory that drafts personalised emails, learns from edits and tracks follow-ups without sending anything automatically.
Customer outcomes
- On-brand outreach drafts in seconds
- Pre-send guards for placeholders, recipients, spam triggers and broken emails
- Brand rules that improve as users edit drafts
- Conversation and follow-up tracking
- Lightweight pipeline board and activity history
- Daily digest of replies, due actions and follow-ups
Core capabilities
- Organisation brand profile, author voice and channel rules
- Approved asset library, examples and objection snippets
- Company intelligence and smart recipient lookup
- Outlook draft creation only, never auto-send
- Edit diffing and proposed brand-rule learning
- Pipeline, conversation, analytics and export views
Best fit
Founders, partnerships teams and sales leaders who need personalised outreach that stays on-brand and improves with use.
- Outreach quality is inconsistent across team members
- Founder voice needs to scale without sounding generic
- Follow-ups and relationship status are falling through cracks
Market and opportunity intelligence
Market Scout
A research agent that scans the market you point it at — new prospects, partners, competitors or candidates — every day, against your rules, into one dashboard. We run scouts like this on our own business daily.
What you get
- A daily sweep of the market you define — you set the bar, the scout applies it
- Every find scored against your criteria, with the reasoning shown
- Duplicates and past rejects remembered, so you never review the same name twice
- Cross-referencing against your own network to surface warm introductions
- One dashboard of everything found, ranked hot to watch-list
- A morning brief of what’s new — read it with your coffee
How it works
- You define the target in plain English: the kind of company or person, the deal you want, the deal-breakers
- The scout searches the open web daily — news, registers, directories, announcements
- Finds are checked against your rules before they reach you
- Your feedback tightens the bar — reject a find and it learns why
- Runs on your own infrastructure; your target list stays yours
- Nothing is contacted automatically — the scout finds, you decide
Best fit
Owners, BD leads and recruiters who know exactly what they’re hunting but can’t spend hours a day looking for it.
- New customers, partners or acquisition targets in a defined niche
- Hard-to-find specialist talent
- Competitor and market movements worth acting on
Decision support for big calls
AI Advisory Board
Five AI advisors stress-test your decision from five different angles, then an independent chair weighs the debate and gives you a recommendation — with the disagreements on record. We put our own big decisions through it before committing a dollar.
What you get
- Five advisors who each attack the decision independently — they can’t see each other’s answers, so you get five honest views, not an echo chamber
- A chair’s ruling: the recommendation, the strongest objection, and what the board needs from you before you proceed
- The dissent kept on record — you see who disagreed and why
- A standing brief about your business so every meeting starts informed
- Past meetings saved and recalled — the board remembers what you decided last time
- Available as a private, password-protected site your leadership team can use anywhere
How it works
- You table the decision in plain English — a paragraph is enough
- Each advisor takes a different seat: money, risk, customers, execution, the contrarian
- Two rounds: independent positions first, then the debate
- The chair adjudicates and writes the ruling
- Your standing context (strategy, numbers, constraints) is editable any time
- Everything stays private — your decisions never train anyone’s models
Best fit
Owners and leadership teams making calls that are expensive to get wrong — without a board, or before facing the real one.
- Pricing, hiring, expansion and investment decisions
- Deals and partnerships that look good but feel uncertain
- Anything you’d normally only hear yes about
Company memory and know-how
Knowledge Wiki & Librarian
A company wiki that writes and maintains itself. A librarian agent reads your meetings, decisions and documents, files what matters into connected pages, and keeps the whole thing tidy — so company knowledge stops living in people’s heads. Ours has run nightly for months.
What you get
- A living wiki of your company’s decisions, projects, people and know-how
- New knowledge filed automatically — nobody has to “remember to update the wiki”
- Pages linked to each other, so one answer leads to the next
- Ask it questions in plain English and get answers with the source shown
- A health report on what’s stale, missing or contradictory
- Standard format that works with tools your team may already use
How it works
- The librarian runs nightly: reads new meeting notes, decisions and documents
- It files new knowledge into the right pages and creates ones that are missing
- Confidential material is handled by rules you set — some things are never written down
- Every page shows where its facts came from
- The wiki lives in your storage, in plain files you can read without us
- Works alongside the Knowledge Base & SOP Builder — SOPs for how-to, the wiki for everything else
Best fit
Businesses where too much lives in the founder’s head, or where every new starter asks the same hundred questions.
- Key knowledge concentrated in one or two people
- Growth outpacing what anyone can hold in their head
- Teams re-answering questions the business has already answered
Find where AI pays off — across your whole team
AI Opportunity Survey
Your people know where the wasted hours are — nobody ever asks all of them. An AI interviewer has a short, adaptive conversation with every member of your team, then turns what it hears into a board-ready AI roadmap benchmarked against a library of proven Australian use cases. This is the engine behind our AI Value Diagnostic.
What you get
- Every employee interviewed — they click an invite link and talk; no accounts, no forms
- A board-ready report: executive summary, where AI pays off, and a 30/60/90-day plan
- Opportunities ranked by payoff versus effort, so the first move is obvious
- A heatmap showing how ready each team is, across six dimensions
- Findings benchmarked against 40+ proven Australian AI use cases
- A PDF your board can read without you in the room
How it works
- The interviewer asks one question at a time and adapts to each answer — a conversation, not a form
- Send invite links to one department or the whole company; results roll up automatically
- Consent is asked up front; answers are retained only as long as you choose, deleted on request
- Runs on Australian-hosted AI models, with every action audit-logged
- Start with one department, then roll out company-wide
- We run the same engine behind our own AI Value Diagnostic engagements
Best fit
Leadership teams who suspect AI could help but want evidence from their own operation — not a consultant’s guess.
- The board is asking “what’s our AI plan?” and there isn’t one yet
- Different managers have different theories about where the waste is
- You want every employee heard before money is committed
Next Step
Start with the agent that removes the clearest business constraint.
iGenAI can help decide which agent should be first, what governance is required, what data or systems need to be ready, and how the service should be introduced so the team adopts it safely.
Request an agent service briefing